Support
Need help? We're here for you.
Contact Us
Email us at support@moditry.com and we'll get back to you within 24 hours.
Frequently Asked Questions
How do I install ModiTry on my Shopify store?
Visit the Shopify App Store, find ModiTry, and click "Add app". The installation is automatic and takes less than a minute.
What types of clothing does the virtual try-on support?
ModiTry works best with tops, dresses, jackets, and outerwear. We are continuously improving support for more garment types.
How long does a try-on take?
Most try-ons complete in 15-30 seconds. The exact time depends on server load and image complexity.
Is customer photo data stored securely?
Yes. All images are encrypted in transit and at rest. Customer photos are automatically deleted after 24 hours.
Can I customize the widget appearance?
Absolutely! You can customize button colors, text, size, position, and even add custom CSS from the app dashboard.